The Westin Zagreb

Fantastic hotel - beautiful as soon as you enter. Our room was large, lots of space and super comfortable. Lots of towels and cosy bed. Hairdryers, slippers and dressing gowns provided. Great powerful shower too. The gym is great, we didnt use it this time but its quite large and has loads of top equipment and its really spacious and clean. We did use the swimming pool and sauna which was great. It does tend to get a bit busy in the pool but it was really lovely and has 2 saunas too. We also opted to get a massage, normal prices and it was ok. The location is excellent, around 20 mins away from the airport by taxi, and Zagreb has Bolt and Uber so its certainly convenient. Its also about a 15 min walk into the main bit of lower town, though there are plenty of nearby amenities. Ideal location for us. Staff were really friendly. Always helpful and so nice. On our last day, they extended our check out by a few hours for free. We still had about 4 hours before our flight and they gave us access to use the pool facilities even though we had checked out. The unexpected highlight was that every day at around 6pm/7pm, room service would come round with some complimentary chocolates and water. It was so cute and would always make my evening. If we weren't in, they would leave it in our room :)

The hotel was very nice and minutes away from the city core. We were greeted by Kristian who was very professional and surprised us by including breakfast during our stay which was very appreciated especially after we had it the following day, it was a great breakfast of hot and cold offering including a fresh egg station. Our room was nice and our cleaning lady made sure we had all that we needed. We even had room service during our stay and it was good and delivered quickly.

Great room size (junior suite) and view (12th floor), large bed, both a shower and a bathtub, and an additional separate toilet. It's also clean and the staff are very friendly. The hotel is close to the city centre, even for a family with a toddler, we didn't need our car. Also the tram station is very close to the hotel.

Counter staff very helpful and friendly . Taught us how to take the tram to our car rental place to pick up our car next morning.

We have spent two nights in the Westin hotel. The room was spacy and clean, the beds comfortable. We enjoyed that we were able to tilt the window open, despite the 10th floor, which is a great plus over some other hotels. The staff at the reception and in the bar area were professional and polite. Both, the dinner on April 1st and the lunch on April 2nd were of excellent quality. We would particularly like to highlight the waiter's excellent service at our lunch on April 2nd. He was very hospitable and served us extremely courteously. This breed of attentive waiter is unfortunately dying out and we will therefore keep special memories of this lunch.